LinkedIn discussions I've started: How flexible are your processes?

Discussion title:

How flexible are your processes?

Discussion details:

Clayton Christensen says in his book “The Innovator’s Dilemma” that “a process that defines a capability in executing a certain task concurrently defines disabilities in executing other tasks.”, meaning that if an activity’s goal or procedural requirements are changing (thus, becoming a different activity), keeping its process unchanged creates business impediments: a process that is losing its business alignment turns from a benefit to a cost.

This seems to be common sense; however, Christensen says also that “to ensure consistency, they [processes] are meant not to change—or if they must change, to change through tightly controlled procedures”. This means that the (automated) processes are prone to resist changes.

Christensen concludes that “typically, inflexible processes are where many organizations’ most serious disabilities in coping with change reside”.

Did you observe Christensen’s assertions happening in organizations?
Do you think that organizations are aware of this conflict between process stability and agility?
Is the processes’ tendency/requirement for stability impeding (your) organization’s need to adapt against environmental changes (competition, market needs, and economic fluctuations)?